Is your Floam A bit too wet or sticky?

We know how kids play and we want to give all Floam users the best experience possible! To do this, we manufacture Floam to have a slightly higher liquid content than is ideal. We do this to make sure when you open your brand new Floam that you have the perfect consistency for sculpting without having to add any water. This means, if you happen to buy Floam that's been very recently manufactured, you might open your container and find it to be a bit too "wet."

If you open Floam and it feels a bit too wet or sticky (not just a little – but the Floam actually sticks to your hands), flatten the Floam out as flat as you can (on a work surface of aluminum foil or a plastic mat) for a few minutes (5-20 minutes should do it) to let some of the moisture evaporate, then mix the Floam.

To mix your Floam, we recommend the "flatten and fold" method. Simply flatten out the Floam on your work surface using both hands, fold it in half, flatten it again and repeat until it is soft, flexible and mixed well. Once you've done this, your Floam should be at the perfect consistency to sculpt Floamazing things!!

If you do this and still have a problem, please contact us immediately at:
(212) 993-6228 or FloamCS@nsi-int.com

We'll either walk you through how to make your Floam perfect, or we'll replace it for you.

Our goal is your 100% Floam satisfaction!!

WHAT TYPES OF TOOLS WORK WELL WITH FLOAM?

The main tools to use with Floam are your hands, but here are some household items you can use as tools to sculpt Floam: rolling pin, spatula, plastic knife, plastic scissors, cookie cutters, bottle caps, aluminum foil, pipe cleaners and much more.

WHAT CAN I DO WITH MY FLOAM?

You can sculpt or cover almost ANYTHING! Use your hands to create forms. Sculpt large creations by making forms with aluminum foil and cover with Floam. Use foam shapes, wooden blocks, plastic balls, craft sticks, pipe cleaners and cardboard forms and cover with Floam. Stick many pieces together with extra Floam when wet or glue when dry. See our Gallery.

MY FLOAM IS DRYING OUT. HOW CAN FLOAM BE SOFTENED OR MOISTENED?

Floam is designed to dry out with time. Remember to reseal your unused Floam in your Floam Dome or an airtight container to keep it fresh. To restore the softness to Floam, try adding water to the Floam one drop at a time and working it in to moisten the Floam. Repeat until desired softness is achieved.

HOW DO I REMOVE FLOAM FROM CARPET, UPHOLSTERY OR FABRIC?

First, try really hard to avoid having Floam come into prolonged contact with fabric or painted surfaces, unless you intend to decorate them with Floam. With short-term contact on these surfaces (less than 30 seconds), there is an extremely limited chance of any discoloration. If you do accidentally get Floam on an unintended fabric, carpeted, upholstered, or painted surface for a prolonged period, follow these steps:

  • Remove from surfaces with warm water and a sponge or cloth.
  • Dried Floam can be loosened by applying a wet cloth for several minutes.
  • Once you have softened the dried Floam, remove as much as possible by hand, then apply a cleaning solution (such as soap and water) as recommended by the garment or item's care and cleaning label to remove the balance of the Floam material.

Note regarding staining or discoloration: While the pigments used in Floam are manufactured to be washable, as with all art materials, great care should be used during play to avoid potential discoloration or staining to surfaces. Please avoid prolonged contact with fabrics, painted surfaces and carpeting as staining may occur. Remove Floam from fabrics as soon as possible.

MY FLOAM FEELS SLIMY. IS SOMETHING WRONG WITH IT?

Floam is sensitive to hand cream and to water. Wash your hands with soap and warm water and dry your hands thoroughly before starting. If you do get Floam wet, let it dry out a bit before using it. Keep damp Floam away from fuzzy fabric.

HOW CAN I PRESERVE MY FLOAM CREATION?

Allow your creation to dry overnight. The thicker your Floam creation is, the longer it will take to dry all the way through.

IS FLOAM HYPOALLERGENIC?

Floam is washable and non-toxic. Floam does not contain wheat gluten, peanuts, peanut oil or any milk by-products. Floam may cause an allergic reaction in hypersensitive individuals.

IS FLOAM SAFE?

Floam is manufactured to meet or exceed the highest U.S. safety standards. Floam conforms to ASTM D-4236 and contains no phthalates, latex or BPA. Floam is non-toxic and regularly and thoroughly tested for quality control. However, many"safe"things can be made unsafe through improper use. Always use common sense and make sure parental or adult guidance is provided when using Floam. Here are examples of things NOT to do with Floam:

  • Do not eat FLOAM.
  • Keep Floam out of reach of pets and small children.
  • Keep Floam away from face, eyes and especially hair — Floam likes hair, hair does not like Floam.
  • In case of accidental contact with unintended surfaces or materials, use warm, running water to dissolve.
WHERE CAN I GET MORE INFORMATION, ASK A QUESTION OR MAKE A COMMENT ON FLOAM?

Call us at (212) 993-6228 or email us at FloamCS@nsi-int.com.